HOSPICE of Orange and Sullivan Counties, Inc. has been recognized for the second year in a row by Strategic Healthcare Programs (SHP) as a “Superior Performer”, achieving an overall caregiver and family satisfaction score that ranked in the top 20% of all eligible SHP clients for the 2019 year.
The annual SHPBest™ award program was created to acknowledge hospice providers that consistently provide high quality service to families and caregivers of patients receiving hospice care. The 2019 award recipients were determined by reviewing and ranking the overall CAHPS Hospice survey satisfaction score for more than 1,400 hospice providers.
“SHP is proud to present the SHPBest award to Hospice of Orange and Sullivan Counties located in the Hudson Valley, NY and we commend them for their continuous focus on delivering the highest quality of care to their patients”, said Rob Paulsson, President of SHP.
“To receive this acknowledgement is a prestigious honor and demonstrates the compassion, dignity and care shown to our patients and families from our highly dedicated staff”, said Dan Grady. “It is a proud moment for all of us at Hospice, as this award reflects how well our caregivers and families recognize the dedication and level of care that is given daily.”
*About Strategic Healthcare Programs (SHP)
Strategic Healthcare Programs (SHP) is a leader in data analytics and benchmarking that drive daily clinical and operational decisions. Our solutions bring real-time data to post-acute providers, hospitals, physician groups and ACOs to better coordinate quality care and improve patient outcomes. In business since 1996, SHP has built deep expertise and a strong reputation to help organizations nationwide raise the bar for patient care.