Update: 12.23.21

Current Visitor Policy for Kaplan Family Hospice Residence

Due to current COVID-19 illness and in accordance with CDC and Department of Health guidance, we are implementing the following visitor policy to protect the health of our patients, visitors, and staff. We are grateful for the privilege of caring for our community. This policy is subject to change.

*Because Covid-19 continues to pose a threat to our patients and staff, we’ve been advised to restrict visitation to only the most essential visits. Our Registered Nurses will assist you in determining how much contact is permissible. Thank you for your understanding. We are grateful for the privilege of caring for our community.

Visitor Policy for Kaplan Family Hospice Residence Facility visitation policy per recommendations from the NYSDOH, CMS & CDC to minimize the exposure to COVID-19:

 TWO (2) TOTAL VISITORS PER PATIENT /24 HOURS will be allowed.

Visitation is restricted to Immediate Family Members Only. Visiting hours, are 8:30 am-7:00 pm

All visitors are strongly encouraged to have been vaccinated for influenza.

Prescreening will take place within the foyer by staff (temp, questionnaire)

ALL VISITORS MUST PASS PRE-SCREENING. If cleared: visitors will enter the patient room DIRECTLY FROM THE COURTYARD. ONLY CLEARED VISITORS ARE PERMITTED TO ENTER

We cannot allow visitors multiple entrances/exits during the visit as this is not conducive to a peaceful environment.

Staff will require you to leave the room when they are in the room providing any care – you will use the courtyard door to exit and not enter the hallway.

Thank you for your cooperation.

Some helpful reminders for all of us:

• Wash your hands frequently, thoroughly, and consistently before eating or drinking. Wash for at least 20 seconds with soap and water and use an alcohol-based hand sanitizer to kill germs.

• Avoid touching your eyes, nose, mouth, and face with unwashed hands.

• Cough or sneeze into your elbow or a tissue. If you use a tissue, dispose of it in the trash immediately.

• If you have cold and flu symptoms or are not feeling well, please stay home.

We will continue to monitor this developing situation closely and comply with recommendations and instructions from our local and state health departments.

Thank you for allowing us the privilege of providing care to you and your loved ones.